HTMLPanda
HTMLPanda
  • EXPERTISE
    • Development

    • Web Development
    • eCommerce Development
    • Magento
    • Shopify
    • WooCommerce
    • OpenCart
    • Headless
    • Lightspeed
    • Mobile Website
    • Technology

    • WordPress
    • Drupal
    • JavaScript
    • Angular.js
    • React.js
    • Vue.js
    • PHP
    • Laravel
    • codeigniter
    • FullStack
    • Design to code

    • PSD to HTML
    • PSD to WordPress
    • PSD to Magento
    • Sketch to HTML
    • PSD to Email
    • PSD to Drupal
    • PSD to Shopify
    • PSD to OpenCart
    • Figma to HTML
    • Order Now
  • WHO WE CATER

    Who we cater

    • Agencies
    • Startups
    • Enterprise
    SEE WHO TRUST US

    We love partnership & so the coding. See our

    DEVELOPMENT STANDARD
  • WORK

    Our Work

    • Portfolio
    Case Studies
    WordPress Development for Design Agency DOWNLOAD
    Website Redesign for Nonprofit Organization DOWNLOAD
    Website Design for Clothing Company DOWNLOAD
  • ABOUT

    About

    • Testimonials
    • FAQ
    • Contact Us
    What Makes a Successful Website? - WHITEPAPER

    What Makes a Successful Website?

    WHITEPAPER DOWNLOAD
  • BLOG
  • ORDER NOW
Contact us

Download this Case Study now!

Complete the form and your download will start automatically.

  • Please enter your real name
  • Please enter a valid email
Download Now

HTMLPanda Blog > Web Development > How to Overcome COVID-19 Impact on E-Commerce Business?

How to Overcome COVID-19 Impact on E-Commerce Business?

July 22, 2020
in Web Development
Reading Time: 5 mins read
Overcome COVID-19 Impact on Business - HTMLPanda

Coronavirus outbreak has shaken the world’s economy and affected almost every industry, including e-commerce. In this blog, we will discuss how your e-commerce business can overcome the challenges that coronavirus has caused.

The Coronavirus pandemic is surely the defining moment of this decade. As the COVID-19 cases continue to surge worldwide, the world’s economy is also constantly falling off a cliff due to this global pandemic. Keeping the world’s health safety in mind, many countries have put restrictions and lockdowns, resulting in impacting many business sectors, including education, entertainment, sports, travel (hugely impacted), and others.

At first, many assumed that Coronavirus would boost e-commerce businesses, but the reality is somewhat more complicated. According to Marketing Land, the e-commerce industry also felt the pressure of COVID-19, such as supply chain issues, product shortages, potentially declining consumer demand and various other considerable things.

Before we dive deeper into the challenges the e-commerce industry faces amid Coronavirus pandemic, let’s highlight two major obstacles coming into the way of e-commerce businesses.

Table of Contents

Toggle
  • 2 Major Challenges E-Commerce Businesses Face Amid COVID-19 & How to Overcome Them Easily
    • The Influx in Online Shopping
    • E-Commerce Delivery and Supply Chain Concerns
  • 6 Ways to Help E-Commerce Businesses Overcome Coronavirus Hurdles
    • Sell Essential and Demanding Products Only
    • Ramp Up Your Inventory & Update Product Pages
    • Look for Other Delivery Options
    • Setup a Multi-Store Website
    • Invest in Clever PPC Advertising
    • Expand Your Customer Support Team
  • Conclusion

2 Major Challenges E-Commerce Businesses Face Amid COVID-19 & How to Overcome Them Easily

The Influx in Online Shopping

Demand for consumer product goods, grocery, staple items, and others are rising e-commerce sales; however, it’s a short term boost because sales in some verticals might be up but also leading to some product shortages. Due to social distancing guidelines and mandatory shutdowns, e-commerce sales are seeing a steep downfall, impacting e-commerce businesses negatively.

How to Overcome This Challenge:

  • Focus on your site analytics and monitor the shopping behavior of new visitors.
  • Pay keen attention to conversion rates.
  • Look at the website performance and enhance load times.
  • Pay attention to advertising budgets, search campaign ads, and more.

E-Commerce Delivery and Supply Chain Concerns

The ever-increasing demand is great, but figuring out how to have your supply meet demand is difficult. The early days of the Coronavirus outbreak disrupted the availability of inventory and delivery times in China. According to Emarketer, e-commerce will grow as people avoid brick and mortar stores, but e-commerce will face logistical challenges because transport routes are affected.

How to Overcome This Challenge:

  • Keep a timely check on your products to avoid running out of stock.
  • Inform users about the products via emails, messages, WhatsApp, or other ways.
  • Push your customer support and provide additional channels of communication to your customers.
  • Work closely with shipping partners to avoid any disruptions.

6 Ways to Help E-Commerce Businesses Overcome Coronavirus Hurdles

Businesses all over the world are hugely affected by this pandemic. While some companies are adapting and staying afloat, others are sinking. Several businesses are stepping forward and turning towards a professional website development company to redefine their online business, especially e-commerce businesses.

Here, we have discussed how to overcome obstacles e-commerce businesses during the Coronavirus pandemic:

Sell Essential and Demanding Products Only

COVID-19 outbreak has decreased the demand for non-essential items and increased the online sale of products that are important for human survival, such as food items, grocery items, healthcare items, and other essential products necessary for the wake of a global pandemic.

People are more likely to turn towards your e-commerce site in need of essential items and increase your revenue as these things are crucial for human survival and cannot be neglected.

Ramp Up Your Inventory & Update Product Pages

It would be best if you ramp up your inventory because the supply chain can disrupt again at any time. If possible, stock up a larger number of products than usual. It is always a good idea to contact your suppliers and ask them to release orders early.

Keeping your customers informed with the product changes on your site is essential. Thus, keeping your product pages up to date is advisable so that your customers know what to expect.

Look for Other Delivery Options

Timely delivery is what people appreciate amid this pandemic situation. Thus, if you cannot handle all the deliveries all by yourself, you need to look into delivery options by consolidating with another company until things return to normal. Hire a driver, partner up with other companies, or more for a successful and timely delivery.

Setup a Multi-Store Website

Setting up a multi-store website will help you open up new e-commerce business horizons. By doing this, your current operations do not get affected by this new e-commerce venture, and you can keep profits for your online business. Magento development allows your e-commerce business to set up a multi-store website with Magento 2 extensions.

Invest in Clever PPC Advertising

There’s no denying that traffic and conversion of various websites are also being affected due to the COVID-19 pandemic. However, e-commerce sites are accessed heavily by people from home; thus, it makes sense to consider PPC advertising if you’re not already doing it.

Be smart with PPC advertising. Ensure to watch your data closely, build a great bidding strategy, and more to make your e-commerce business profitable during this pandemic lockdown.

Expand Your Customer Support Team

Your customers are as worried as you are about delivery issues. Expand your customer support team to solve every query your customer has regarding any of your services. Answer the customers patiently and give them a genuine reason for shipment/delivery delays; the product is out of stock, or so.

Conclusion

To conclude, we would say that COVID-19 has affected many people and businesses around the globe. As we discussed Coronavirus’s impact on e-commerce business and showed you how to overcome the hurdles coming in the way of e-commerce businesses, we have to figure out how to handle the changing situations calmly and serve our customers in the best way possible.

Tags: E-commerceTips Tricks
Previous Post

9 Easy Ways to Secure Your WooCommerce Store from Hackers

Next Post

Shopify vs Shopify Plus: Which One Is Right for Your E-Commerce Business?

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Search

No Result
View All Result

LATEST POSTS

  • How a General Contractor in Phoenix Can Make Your Build Stress-FreeHow a General Contractor in Phoenix Can Make Your Build Stress-Free
    June 16, 2025
  • sales engagement softwareWhich sales engagement software actually delivers results for your team?
    June 13, 2025
  • A headset-wearing rep types on a slim laptop while floating chat, analytics, and 24_7 clock icons orbit; concept of AI in customer-serviceAI-Powered Support: How to Build a 24/7 Customer Service Engine
    June 10, 2025
  • DevOps trainingDevOps Training: Master Software Development
    June 3, 2025

CATEGORIES

  • Adobe commerce
  • AngularJS Development
  • CodeIgniter
  • Conversion Service
  • Drupal
  • eCommerce
  • Figma Conversion
  • Guide
  • Headless Commerce
  • java script
  • Lightspeed
  • Magento
  • News & Offer
  • News & Offers
  • PHP
  • PSD to Email
  • PSD to HTML
  • PSD to HTML5
  • PSD to Mobile
  • PSD to WordPress
  • Reactjs
  • Shopify
  • Sketch to HTML
  • Vuejs
  • Web Development
  • Website Design
  • WooCommerce
  • WordPress

More

GUIDE

  • How a General Contractor in Phoenix Can Make Your Build Stress-FreeHow a General Contractor in Phoenix Can Make Your Build Stress-Free
  • The Ultimate Guide to Premium Link Generators in 2025
  • Migration to Magento 2Migration to Magento 2 – A Complete Guide
  • A Guide On JavaScript Website DevelopmentA Guide On JavaScript Website Development
  • ReactJS Web DevelopmentA Complete Guide to ReactJS Web Development
  • Get in touch with our experts




    Have a Project to Discuss? CONNECT WITH US
    Navigation
    • Contact
    • Portfolio
    • Blog
    • Testimonials
    • FAQ
    • We are Hiring
    • Our Standards
    • Whitepaper
    Service
    • WordPress Development
    • Drupal Development
    • WooCommerce Development
    • Shopify Development
    • Magento Development
    • OpenCart Development
    • Headless Commerce
    • Lightspeed Development
    Get in touch
    1 Lincoln St Boston, MA 02111
    1600 Boston-Providence Highway, Suite#288, Walpole, MA 02081
    H-21, First Floor, Sector 63, Noida, Uttar Pradesh 201301
    Locations We Serve
    • Boston
    • Los Angeles
    • Minneapolis
    • New York
    • Phoenix
    • San Jose
    • Seattle
    • San Francisco
    • Washington D.C
    Referral PartnersNew
    HTMLPanda
    Phone: +1 (857) 242-9910 Email: [email protected] Skype: HTMLPanda
    For Quick Contact Scan the QR code and Say Hi
    qr code
    • © HTMLPanda 2024
    • DMCA Protected
    • Disclaimer
    • Policy
    • Terms
    • Sitemap
    contact us
     

    Looking for a web development partner?

    Request a FREE Quote.

    Connect expert